Terms And Conditions

1. Operators of Site:

This site is operated by Human Optimization. You may contact us here: support@humanoptimization.com

2. By using this site, you agree to and accept the following terms, conditions, and notices:

We reserve the right to change, update, and revise these terms of use at our sole discretion. By using this site after we post any changes to these Terms and Conditions, you agree to accept those changes, whether or not you have reviewed them. Please check back often to review any updated terms.

You agree to not use this site for any unlawful purpose and agree that you will not:

  • Harass, stalk or otherwise abuse another user
  • Transmit or otherwise make available any content that is false, harmful, threatening, abusive, defamatory, libelous, disparaging (including disparaging of the Site), vulgar, or that promotes violence, racial hatred, terrorism or illegal acts, or is otherwise objectionable (as determined by us in our sole discretion)
  • Transmit or otherwise make available any content that is unlawful or infringes, violates or misappropriates any patent, trademark, trade identity right, trade secret, publicity right, privacy right, copyright or any other intellectual property or any other rights of any third party
  • Upload or transmit viruses, Trojan horses or other harmful, disruptive or destructive files or post material that interferes with any third party’s uninterrupted use and enjoyment of the Site
  • Impersonate any person or entity, or otherwise disguise the origin of any content transmitted through the Site or to us, including forging any TCP/IP packet header or any part of the header information in any transmission to the Site for any reason
  • Transmit or otherwise make available through the Site any personal advertising, junk mail, spam, chain letters, pyramid schemes or offer for sale of any products or services, except in areas specifically designated for such purposes
  • Violate any applicable local, state, federal or international law, rule or regulation.
  • You agree at all times to defend, indemnify and hold harmless Human Optimization. its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders, Human Optimization coaches, and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant set forth herein.

3. Information provided on humanoptimization.com and any sub-domains or related domains:

Is not intended to provide specific medical advice, or to claim to diagnose, treat or cure any disease or medical condition. (You should consult with your physician prior to engaging in any strategies or suggestions contained in this site and products sold through this website.)

4. Disclaimer:

  1. The materials and content contained in this website (www.humanoptimization.com) and all products sold from this website, are for general health information only and are not intended to be a substitute for professional medical advice, diagnosis or treatment. Users of this website should not rely exclusively on information provided in this website for their own health needs. All specific medical questions should be presented to your own health care provider, and you should consult your physician prior to following any information from this website.
  2. In consideration for your use of and access to this website, you agree that in no event will Human Optimization, www.humanoptimization.com or any other party involved in creating, producing or delivering this website or any site linked to this website, be liable to you in any manner whatsoever for any decision made or action or non-action taken by you in reliance upon the information provided through this website. All the information on this website (www. humanoptimization.com) is published in good faith and for general information purpose only. We do not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information on our website is strictly at your own risk. and we will not be liable for any losses and damages in connection with the use of this website or materials sourced from this website.
  3. Human Optimization. makes no warranties of any kind (either expressed or implied) concerning the materials on the site. Human Optimization. does not warrant that transmission of the materials will not be interrupted nor does it warrant that the materials will contain no errors nor that they will be accurate. Human Optimization. does not warrant that the site itself or the server which transmits it will be free of viruses or anything else that might be harmful. Nor do we warrant that any defects will be corrected. You alone assume all risk associated with use of the site, including the full cost of any necessary repair or service to your computer.
  4. By using the site you waive any claim whatsoever against Human Optimization which arises from your use, whether intended or not, of any other site. This waiver specifically includes any claim arising from a product and/or service which you purchase from any site other than www. humanoptimization.com and any claim arising from security of information (including, but not limited to credit card information) which you use on this site.
  5. Human Optimization does not endorse or warrant the quality of any goods, services, or products you buy from any site other than the site. Human Optimization. shall not be liable in any way whatsoever (including, but not limited to, negligence) for any special or consequential damages resulting from either your use of the site or your inability to use it or from your use of any site linked from or to the site. This limitation includes any circumstance in which Human Optimization or its representative has been advised of potential liability. Certain applicable laws may not allow all the limitations of liability described herein. Should that be the case, Human Optimization’s total liability to you for losses, damages, causes of action, and/or negligence shall not exceed the total amount paid by you (if any) to access the site.

5. Confidentiality and trade secrets:

  1. You acknowledge and agree that all content and materials available on this site, including but not limited to systems, designs, wording, colors and graphics are proprietary trade secrets protected by copyrights, trademarks, service marks, patents, or other proprietary rights and by other laws and that their use is restricted by the terms of this agreement.
  2. Use of the content or materials on this site for any purpose without written permission from Human Optimization is strictly prohibited. You further agree that you will create no derivative works of this site or the products offered within. Plagiarizing this material directly or creating derivative works based on materials on this site is prohibited, and you will be prosecuted for doing so.

6. Newsletter Subscription:

By entering your name and email address on this website, you understand that you are:

  1. Subscribing to a free, no obligation email newsletter and will receive emails from Human Optimization and The Human Optimization team.
  2. You agree that you have opted-in to receive our newsletter by providing your first name and email address on our website. If you do not wish to receive our newsletter, simply click on the unsubscribe link at the bottom of the newsletter. If you need further assistance, please contact us at support@humanoptimization.com or write to us at: Human Optimization 239 S HWY 101, Suite 410. Solana Beach, CA 92075
  3. This newsletter is offered as a free service by Human Optimization It is 100% free and no purchase is required.
  4. You agree that you wish to be subscribed to this newsletter, and that you will make no threats, and take no additional action against Human Optimization or www.humanoptimization.com in the event you are unhappy that you subscribed or are not able to remove yourself from this free mailing list.
  5. If you subscribe and later decide that you don’t wish to be subscribed, you agree that the small inconvenience of receiving this unwanted newsletter will cause you no personal, emotional, or financial harm whatsoever.

7. Notice about testimonials:

  1. Testimonials are all true, reflect the opinions and experiences of real users of Human Optimization’s and www.humanoptimization.com’s products, and are submitted to Human Optimization voluntarily by customers. Human Optimization does not fabricate false testimonials or engage in bribing customers to write testimonials.
  2. If you would like to submit a testimonial to Human Optimization or www.humanoptimization.com, you agree that it becomes the exclusive property of Human Optimization and www.humanoptimization.com, which for example includes the rights to reproduce, edit (for length but not general content), and/or publish the testimonial, which may include your name or initials and city/state/country of residence.
  3. Some customers that have submitted testimonials may have received an Human Optimization or www.humanoptimization.com product or service as a “thank you” in appreciation for the time they invested to write or record their testimonials. We are grateful for those that take the time to share their results with us!

8. Shipping

  1. All shipping rates are an estimate and are determined by the individual carriers, NOT Human Optimization. They are subject to change at any time. 
  2. All international shipments are shipped Duties, Customs, & Taxes unpaid. Buyer is responsible for delivery fees.
  3. All shipments that are sent express are sent through FedEx. FedEx will collect any potential customs fees. Human Optimization is NOT responsible for these extra expenses
  4. FedEx will not deliver to PO boxes ONLY physical street addresses. 
  5. If you refuse the package, sent through FedEx, or the package is undeliverable, you will be charged for the return fee. Human Optimization is NOT responsible for covering these fees.
  6. Once a package has been shipped, shipping is non-refundable.
  7. International customers are responsible for staying up to date on any restrictions on supplement import in their respective countries. Human Optimization is not responsible for any supplements that are lost in customs as a result of not living up to import regulations. 
    • Current known restrictions:
      • Energenesis can get rejected in Austria, Spain, Poland, and Mexico
      • Ultrabrain (Huperzine A) can’t get into Austria without prior import approval from a pharmacist Ultrabrain, may also be rejected in Mauritius.
      • Energy Essentials can be rejected in the Czech Republic because of the Vitamin D content.
      • Longenesis can be rejected in the EU due to lithium contents
      • Molecular Hydrogen can be rejected in Spain as it needs a pharmaceutical license
  8. Note regarding shipping to Australia and New Zealand. Standard shipping to either of these countries may take up to 3-4 months. We therefore recommend that you use FedEx shipping if you wish a faster delivery. 

Returns should be be sent to:

Human Optimization Shipping Dept.
2623 S Fry St. Ste 146.
Boise, ID 83709, USA

9. Refunds:

  1. If you are not 100% satisfied with your purchase of an online program, we will be happy to accept a return for up to 30 days from the purchase date for a full refund.
  2. For nutritional supplement purchases, we offer a 30-day refund window only on unopened supplements. Any opened supplements are not eligible for refunds at any time. For refunds on unopened supplements, the customer is responsible for paying return shipping.
  3. If you purchase supplements along with an online program, or if you receive supplements as a bonus gift when purchasing a program, the online program guarantee and the supplement guarantee are two separate policies. (See #1 above for our refund policy on online programs. See #2 above for our refund policy on nutritional supplements.) If you ask for a refund on a program after receiving supplements in your purchase package, you must also return the supplements unopened and unused in order to receive a full refund. If supplements have been opened, used, or are not returned to us, you will be charged for the cost of those supplements.
  4. Upon return to the warehouse supplement returns will undergo a quality assessment to make sure the supplement is intact. Money will be refunded after the return has been released by QC. This process may take up to a few weeks depending on the season. 
  5. For coaching packages, you are only eligible for refund if you do not use the coaching services. Once you begin using coaching services, all purchases are final. Because these are services rendered, all sales are final once coaching services have started.
  6. All transactions are conducted in United States Dollars (USD) and no adjustment for changes in foreign exchange rates will be made.
  7. Human Optimization will not cover shipping for packages returned to our warehouse if the package was undeliverable. 

10. Passwords:

  1. To use certain features of the Site, you will need a username and password, which you will receive through the Site’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account.
  2. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

11. Terms and Conditions Specific to Monthly Subscriptions

  1. By providing your credit card and other information, agreeing to this Terms and Conditions, or selecting the “Purchase” button (or similar such button for monthly subscriptions) displayed on www.humanoptimization.com, you are purchasing a monthly subscription and are agreeing to allow us to charge your credit card for amounts payable to us pursuant to this subscription.
  2. You acknowledge and understand that you can cancel anytime by contacting customer support at support@humanoptimization.com at least 5 business days before the next renewal.
  3. No product bought on a subscription plan can be combined with a discount code. 
  4. When you sign up for a subscription, your subscription is assigned a unique number used for identification. You can find this specific number under “My subscription” in the My account section. Any subsequent orders will have a new order number assigned but will always refer back to the subscription inside the order. 
  5. If you sign up for a subscription that provides you with a discount higher than our regular offering of 25% off (such as, but not limited to, a perpetual 35% discount for a subscription during Black Friday or similar promotions) or a special discount on shipping, you will have access to the higher discount price ONLY if you do not cancel the subscription or remove the product from the subscription. Any special pricing or deal (on a product or shipping) cannot transfer to another subscription. 
    If you choose to cancel the subscription at the higher discount price and then wish to re-subscribe to the product, you will not be able to access the higher discount price and will only be able to subscribe at the price shown on the sales page at the time of resubscription.
    Human Optimization is not obliged to honor any special price offered during promotions if the customer wishes to re-subscribe at a later date. 

12. Terms and Conditions Specific to Multiple Payment Purchase Offers.

  1. By providing your credit card and other information, agreeing to this Terms and Conditions, or selecting the “Purchase” button (or similar such button for multiple payment purchase offers) displayed on www.humanoptimization.com, you are purchasing access to the purchased product. You are agreeing to allow us to charge your credit card pursuant to the multiple payment purchase offer.
  2. You agree that by accepting the multiple payment purchase offer that you are agreeing to pay the total amount due per the original purchase. UNLIKE A MEMBERSHIP SUBSCRIPTION, MULTIPLE PAYMENT PURCHASE OFFERS CANNOT BE “CANCELLED” PRIOR TO FULL PAYMENT SINCE YOUR HAVE ACCESS TO THE PRODUCTS WHEN PURCHASED. YOU ARE RESPONSIBLE FOR THE FULL AMOUNT OF THE PURCHASE PRICE UPON DELIVERY OF THE PRODUCT.
  3. You agree to pay the amount(s) due per the Multiple Payment Purchases offer, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
  4. You agree to pay the costs of collecting past due bills including attorney, court, and collection agency costs.

13. Access to Website:

This website is not intended to be viewed by minors or anyone under the age of 18. By entering this site, you are agreeing that you are over the age of 18.

14. Behavioral Remarketing

Human Optimization website uses remarketing services to advertise on third party websites to you after you visited our service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our service.

15. FTC Disclosure

  1. This policy is valid from January 2016 to present.
  2. This sales page is sponsored and/or created or supported by a company, organization or group of organizations. For questions about this page, please contact us here: support@humanoptimization.com
  3. Persons who have provided testimonials may have been thanked with a free product or service. The compensation received may have influenced the testimonial/endorsement content. If compensation was received for testimonials/endorsements that content, advertising space or post will be clearly identified as compensated content.
  4. The testimonials/endorsements included in this page abide by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity.
  5. The owner(s) of this page is compensated to provide opinion on products, services, websites and various other topics. Even though the owner(s) of this sales page may have been provided compensation for our testimonials/endorsements, we always post honest opinions, findings, beliefs, or experiences with our products.
  6. The views and opinions expressed on this sales page are purely the writer’s own. Any product claim, statistic, quote or other representation about a product or service should be verified. Questions on verification should be directed to our Support Team, here. You may also send a letter to: Human Optimization 239 S HWY 101, Suite 410. Solana Beach, CA 92075
  7. When products or services from other companies are recommended, the user of this site or email newsletter subscribers should assume such links are affiliate links and that we do receive compensation from those product sales. Having said that, Human Optimization has a strict policy of never endorsing products that we do not actually believe in. Human Optimization is also an affiliate for Amazon.com, and any Amzon.com links we email out or provide on www.humanoptimization.com are affiliate links.
  8. The owner(s) of this page would like to disclose the following existing relationships. These are companies, organizations or individuals that may have a significant impact on the content of this sales page. Human Optimization is the owner and operator of www.humanoptimization.com

16. SMS information

Human Optimization offers subscription text message programs. Customers may ask Human Optimization to enroll them in a text message alert program. Human Optimization will enroll you in SMS texting services, and you will have an opportunity to confirm or decline the service via a reply to an initial text message you receive from your agent. You will not be enrolled in a “mailing list” when you subscribe to this service. Message frequency varies.
 
Human Optimization also offers one-time text messages. You will not be enrolled in any recurring text message program or text message “mailing list”. Human Optimization is committed to building user trust and confidence by promoting and complying with the use of business practices that help protect the privacy of the customer and their data.
For more information you can view a copy of our privacy policy online.
 
Human Optimization does not have a separate charge for this service; however, message and data rates may apply from your mobile carrier. Subject to the terms and conditions of your mobile carrier, you may receive text messages sent to your mobile phone.
 
By providing your consent to participate in this program, you approve any such charges from your mobile carrier. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance.
 
Human Optimization reserves the right to terminate this SMS service, in whole or in part, at any time without notice. The information in any message may be subject to certain time lags and/or delays. You are responsible for managing the types of SMS texts you receive.
 
To stop receiving text messages, text STOP, STOP ALL, END, QUIT, CANCEL, UNSUBSCRIBE. By enrolling in this subscription program, you consent that following such a request to unsubscribe, you will receive one (1) final message from Human Optimization confirming that you have been inactivated in our system. Following such confirmation message, no additional text messages will be sent unless you re-activate your subscription.
 
Human Optimization may use an automatic dialing system to deliver text messages to you. The Federal Communications Commission defines an “automatic telephone dialing system” or autodialer as equipment that has the capacity to store or produce telephone numbers to be called and to call such numbers. 47 C.F.R. § 64.1200. By your subscription to either, or both, the one-time text message program or the subscription text message program, you give your consent to Human Optimization to use an automatic dialing system to deliver text messages to the telephone or cell phone number to which you have directed Human Optimization to transmit these text messages.
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